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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Abdullah Maqsodi

November 22, 2024

5  out of  5
rating by Abdullah Maqsodi
"Awesome customer service, thanks miss Lisa Bollhorst"
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Big Tee

November 19, 2024

5  out of  5
rating by Big Tee
"So I was helped by agent Lisa. My personal "Jake". She was very attentive and made me fell that I had made the right choice. So glad I chose stare farm. Thanks Lisa"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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D Dudley

October 15, 2024

5  out of  5
rating by D Dudley
"I was an Elephant insurance. They raised my rates so high for auto insurance. I came to Lisa at State farm and she gave me a great rate."
We responded:
"I’m so glad we were able to help you. I love hearing that you saved money. Welcome to Nick Rowan State Farm! 🎉🎉"
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Amanda Aristhene

October 14, 2024

5  out of  5
rating by Amanda Aristhene
"Lisa was amazing and thoroughly helpful and patient!!"
We responded:
"Thank you for the kind words, Amanda! We appreciate you and love your feedback! "
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Weldon Logan

October 2, 2024

5  out of  5
rating by Weldon Logan
"Lisa Bollhorst was excellent. Very courteous and helpful."
We responded:
"I’m so glad you had a great experience!! 😊"
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Andre Boyd

September 17, 2024

5  out of  5
rating by Andre Boyd
"Lisa was very easy going and tremendously helpful in getting me started.Every single question I asked she had an answer. I recommend her anytime!!!"
We responded:
"Thank you for the kind words, Andre! We appreciate you and love your feedback!"
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Kathryn Washburn

September 17, 2024

4  out of  5
rating by Kathryn Washburn
"Good customer service and price is right"
We responded:
"We’re so grateful that you took the time to share your feedback with us. "
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Andrea Budd

September 13, 2024

5  out of  5
rating by Andrea Budd
"I was pleased with the customer service"
We responded:
"Thank you for sharing your experience! "
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Carlos Wyche

September 13, 2024

5  out of  5
rating by Carlos Wyche
"Very professional. Help with every question i had!!"
We responded:
"We appreciate your business! Our goal is to make insurance easy, quick and painless every time! "
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Tiffany Inuwere

September 5, 2024

5  out of  5
rating by Tiffany Inuwere
"Lisa was very helpful and patient. First time in an insurance office and she made it very easy."
We responded:
"Tiffany, we appreciate your business! Our goal is to make insurance easy, quick and painless every time!"
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Sherry Birch

September 5, 2024

5  out of  5
rating by Sherry Birch
"Lisa has been wonderful. When I initially called her, I was paying a small fortune on just my vehicle. I was also renting a home which has been new to me since my divorce. She bundled renters insurance with my auto policy and saved me a great deal of money. But what I love the most is I am a bit scatterbrained at times with the work I am doing. She takes the time to send me not only text messages, but phone calls to remind me I have to make a payment. I also had 2 seperate things to deal with on my last trip to NY from Va..She sent roadside assistance right away, And I got home to a power outage. She called right away to get a claim started for the food I lost..( I decided not to file the claim) but she was there for me"
We responded:
"Thank you for the fantastic review, Sherry! We appreciate this review so much!! This is exactly it! We try to protect you and provide great service."
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Jay Scott

August 17, 2024

5  out of  5
rating by Jay Scott
"Lisa was very helpful, knowledgeable of information provided and handled all process in a timely fashion"
We responded:
"Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work."
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Justin Kurz

August 13, 2024

5  out of  5
rating by Justin Kurz
"Great people to deal with and helped me save money"
We responded:
"We are incredibly grateful that you took the time out to leave us a 5-Star review."
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Michael Ferguson

August 11, 2024

5  out of  5
rating by Michael Ferguson
"Fantastic, got me way under what I was expecting for great coverage, satisfied. Just make the call it's worth it! Customer service was great, rep Lisa B is amazing! I'm calling back Monday 1 week after to switch out 1 old vehicle for a new one!"
We responded:
"YEA!!!! Thank you for sharing your quote experience. "
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Nikesha Harper

July 31, 2024

5  out of  5
rating by Nikesha Harper
"My experience setting up a renter’s policy was absolutely delightful. Very helpful agent!!"
We responded:
"Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us."
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marie jones

July 30, 2024

5  out of  5
rating by marie jones
"Very informative and quick to respond"
We responded:
"Thank you for taking the time to review us."
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Route Chaser

July 22, 2024

5  out of  5
rating by Route Chaser
"They were very patient and actually got me a better deal than progressive!"
We responded:
"We sincerely appreciate you taking the time to share with us your experience. On behalf of our team, thank you for allowing us to serve you."
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Rion Motley

July 1, 2024

5  out of  5
rating by Rion Motley
"Always super helpful, wish I'd found them years ago."
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Denise Pearson

June 20, 2024

5  out of  5
rating by Denise Pearson
"Nick and his amazing team of agents are professional, friendly, and knowledgable about the ever changing needs of insurance protection. They provide you with information so that you can make the best decision for you and your family needs. Nick also is proactive to those changes that will occur as well to make sure your coverage is not only adequate but necessary. That’s why I’ve been a customer for almost 30 years and counting. State Farm coverage provides piece of mind for my car, life, and grandchildren’s future."
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Brett Harrison

June 4, 2024

5  out of  5
rating by Brett Harrison
"I forgot the name but the lady who helped was really nice and quickly got done what I had needed it helped a lot because I was in a rush."
We responded:
"Brett, Glad to hear you received excellent service from Lisa. Welcome to State Farm! "
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Cheryl Sloggie

May 29, 2024

5  out of  5
rating by Cheryl Sloggie
"The lady that helped me. Was sweet, and very helpful"
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Michael Backer

May 28, 2024

5  out of  5
rating by Michael Backer
"Great follow up and quick to respond to initial request for insurance bids on Home and Auto..best price out of 4 different quotes."
We responded:
"Hello Michael, thank you for the 5-star rating! We are delighted to hear about your positive experience with our insurance agency. Your feedback is greatly appreciated. "
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Ali Raza

May 21, 2024

5  out of  5
rating by Ali Raza
"Explain good everything understandable"
We responded:
"Ali, thank you for sharing your experience! It is important to us that our customers understand what they are purchasing."
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Doug Bowman

May 18, 2024

5  out of  5
rating by Doug Bowman
"Lisa Bollhorst works at State Farm with Nick Rowan. She is polite professional and takes care of her customers quickly. I would recommend her to anyone. I called after working hours and left a voicemail message and she got back to me right away and took care of my issue. There is nothing like having a person like Lisa working for you when you’re in need."
We responded:
"Awe!! We love earning compliments and your business! Thank you for your insurance recommendation."
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Pete Dowdy

May 17, 2024

5  out of  5
rating by Pete Dowdy
"Lisa was great and followed up in timely manner. I appreciate the follow up."
We responded:
"It sounds like you had an incredible experience!! I’m so glad to hear it."