Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tiffany Inuwere

Tiffany Inuwere

September 5, 2024

5  out of  5
rating by Tiffany Inuwere
"Lisa was very helpful and patient. First time in an insurance office and she made it very easy."
We responded:
"Tiffany, we appreciate your business! Our goal is to make insurance easy, quick and painless every time!"
Profile photo of Sherry Birch

Sherry Birch

September 5, 2024

5  out of  5
rating by Sherry Birch
"Lisa has been wonderful. When I initially called her, I was paying a small fortune on just my vehicle. I was also renting a home which has been new to me since my divorce. She bundled renters insurance with my auto policy and saved me a great deal of money. But what I love the most is I am a bit scatterbrained at times with the work I am doing. She takes the time to send me not only text messages, but phone calls to remind me I have to make a payment. I also had 2 seperate things to deal with on my last trip to NY from Va..She sent roadside assistance right away, And I got home to a power outage. She called right away to get a claim started for the food I lost..( I decided not to file the claim) but she was there for me"
We responded:
"Thank you for the fantastic review, Sherry! We appreciate this review so much!! This is exactly it! We try to protect you and provide great service."
Profile photo of Jay Scott

Jay Scott

August 17, 2024

5  out of  5
rating by Jay Scott
"Lisa was very helpful, knowledgeable of information provided and handled all process in a timely fashion"
We responded:
"Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work."
Profile photo of Justin Kurz

Justin Kurz

August 13, 2024

5  out of  5
rating by Justin Kurz
"Great people to deal with and helped me save money"
We responded:
"We are incredibly grateful that you took the time out to leave us a 5-Star review."
Profile photo of Michael Ferguson

Michael Ferguson

August 11, 2024

5  out of  5
rating by Michael Ferguson
"Fantastic, got me way under what I was expecting for great coverage, satisfied. Just make the call it's worth it! Customer service was great, rep Lisa B is amazing! I'm calling back Monday 1 week after to switch out 1 old vehicle for a new one!"
We responded:
"YEA!!!! Thank you for sharing your quote experience. "
Profile photo of Nikesha Harper

Nikesha Harper

July 31, 2024

5  out of  5
rating by Nikesha Harper
"My experience setting up a renter’s policy was absolutely delightful. Very helpful agent!!"
We responded:
"Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us."
Profile photo of marie jones

marie jones

July 30, 2024

5  out of  5
rating by marie jones
"Very informative and quick to respond"
We responded:
"Thank you for taking the time to review us."
Profile photo of Route Chaser

Route Chaser

July 22, 2024

5  out of  5
rating by Route Chaser
"They were very patient and actually got me a better deal than progressive!"
We responded:
"We sincerely appreciate you taking the time to share with us your experience. On behalf of our team, thank you for allowing us to serve you."
Profile photo of Rion Motley

Rion Motley

July 1, 2024

5  out of  5
rating by Rion Motley
"Always super helpful, wish I'd found them years ago."
Profile photo of Denise Pearson

Denise Pearson

June 20, 2024

5  out of  5
rating by Denise Pearson
"Nick and his amazing team of agents are professional, friendly, and knowledgable about the ever changing needs of insurance protection. They provide you with information so that you can make the best decision for you and your family needs. Nick also is proactive to those changes that will occur as well to make sure your coverage is not only adequate but necessary. That’s why I’ve been a customer for almost 30 years and counting. State Farm coverage provides piece of mind for my car, life, and grandchildren’s future."
Profile photo of Brett Harrison

Brett Harrison

June 4, 2024

5  out of  5
rating by Brett Harrison
"I forgot the name but the lady who helped was really nice and quickly got done what I had needed it helped a lot because I was in a rush."
We responded:
"Brett, Glad to hear you received excellent service from Lisa. Welcome to State Farm! "
Profile photo of Cheryl Sloggie

Cheryl Sloggie

May 29, 2024

5  out of  5
rating by Cheryl Sloggie
"The lady that helped me. Was sweet, and very helpful"
Profile photo of Michael Backer

Michael Backer

May 28, 2024

5  out of  5
rating by Michael Backer
"Great follow up and quick to respond to initial request for insurance bids on Home and Auto..best price out of 4 different quotes."
We responded:
"Hello Michael, thank you for the 5-star rating! We are delighted to hear about your positive experience with our insurance agency. Your feedback is greatly appreciated. "
Profile photo of Ali Raza

Ali Raza

May 21, 2024

5  out of  5
rating by Ali Raza
"Explain good everything understandable"
We responded:
"Ali, thank you for sharing your experience! It is important to us that our customers understand what they are purchasing."
Profile photo of Doug Bowman

Doug Bowman

May 18, 2024

5  out of  5
rating by Doug Bowman
"Lisa Bollhorst works at State Farm with Nick Rowan. She is polite professional and takes care of her customers quickly. I would recommend her to anyone. I called after working hours and left a voicemail message and she got back to me right away and took care of my issue. There is nothing like having a person like Lisa working for you when you’re in need."
We responded:
"Awe!! We love earning compliments and your business! Thank you for your insurance recommendation."
Profile photo of Pete Dowdy

Pete Dowdy

May 17, 2024

5  out of  5
rating by Pete Dowdy
"Lisa was great and followed up in timely manner. I appreciate the follow up."
We responded:
"It sounds like you had an incredible experience!! I’m so glad to hear it."
Profile photo of Tavris Parker

Tavris Parker

April 27, 2024

5  out of  5
rating by Tavris Parker
"Great Service. Lisa was very helpful. 😁"
We responded:
"Thank you so much for the positive feedback."
Profile photo of John Hong

John Hong

April 23, 2024

5  out of  5
rating by John Hong
"This State Farm office provides excellent service. They are personable and great with communication. Our family has worked with them for years. Thanks so much guys!"
We responded:
"John, first of all, thank you for being such a loyal customer for so many years! We appreciate you! Thank you for acknowledging the good work my team does!"
Profile photo of Milo Vee

Milo Vee

April 15, 2024

5  out of  5
rating by Milo Vee
"Lisa was just fantastic. Could not be more pleased. I never got the impression that she just wanted to sell a policy but that she wanted the best policy for my needs at the best possible price. I hope management is as pleased with her as I was."
We responded:
"Thank you for the 5 star review, Milo! I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business."
Profile photo of Ebonee Orton

Ebonee Orton

April 11, 2024

5  out of  5
rating by Ebonee Orton
"Great customer service. Very pleased with how things went. I will refer family and friends."
We responded:
"We’re so thankful for your review! Thanks for taking the time to share your experience."
Profile photo of Teddy

Teddy

April 4, 2024

5  out of  5
rating by Teddy
"Lisa was very helpful with getting my insurance policy started with a great rate. Would highly recommend"
We responded:
"We love seeing five-stars! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Profile photo of Uranius White

Uranius White

March 28, 2024

5  out of  5
rating by Uranius White
"lisa showed me excellent customer service and i am happy!"
We responded:
"Uranius, thank you for your kind words. We all appreciate the opportunity to help with your insurance needs."
Profile photo of Nate Smith

Nate Smith

March 24, 2024

5  out of  5
rating by Nate Smith
"State Farm is one of the best out there for your insurance needs. Most of the time I have seen other ins companies hike the rate of slowly which did start to happen but all the other companies did as well. To my surprise a rate adjustment was done on our policy saving close to $100. Doesn't happen often but glad to know that SF will try and work with you the best they can and this time it was to our benefit. Appreciate the support Nick & Lisa!"
We responded:
"Nate, thank you for your kind words and for continuing to trust our office with all of your insurance needs. We are always happy to help!"
Profile photo of Rizvi Simon

Rizvi Simon

March 22, 2024

5  out of  5
rating by Rizvi Simon
"Lisa is amazing. Great customer service, very friendly. She helped me with my auto policy. Answered all my question."
Profile photo of Kirk Cornell

Kirk Cornell

March 19, 2024

5  out of  5
rating by Kirk Cornell
"Lisa helped me out a lot and saved me money highly recommend"
We responded:
"Awesome. This is so great to hear! Please share your experience with your friends. We would love to take care of them, too!"